Business Class Hosted PBX :: CAROLINANET.COM ::

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Saturday
Jul 05th, 7:38 EDT

Business Class Hosted PBX

Saturday, July 05th, 2008

Hello friends,

My name is Nicky Smith and I have been involved in the computer, internet and telecom industry since the late 1970s. I have the fortunate opportunity to meet a group of people in Kansas City a few years ago that had started a business and residential VoIP company. That company was Nuvio. After doing research over that past few years I knew I wanted to be involved in the fast growing industry. I became one of Nuvio first resellers/agents to represent their products and services.

I believe Nuvio is doing things other fast growing VoIP companies are not doing. 1) they listen to their customers and make changes based on what customer demands are. 2) They are a company committed to delivering a quality service and most important 3) they are a company of high integrity. This is a company I feel strongly about and am very proud to represent their services.

A lot of people have asked me questions about Nuvio's VoIP service over that past year. In an effort to help answer these questions I have added two Categories to my online Knowledge-base. I encourage you to visit these links in that they may answer many of the questions you may have. As I get new questions I post the questions and answer to this on-line Knowedge-base. I think you will find this Knowledge-base useful for making a smart decision to use Nuvio's new service. When you are ready to sign for this service, call me or visit

http://carolinanet.nuvio.com.

Nuvio - Residential Account Questions

Nuvio - Centrex Account Questions

If this knowledge-base of Frequently Asked Questions does not answer your specific questions, please send me an email at my address below or call me at my office.

Residential customer get a free Month. If you are ready to sign up for our residential service, you can get a free month, plus you get a Money Back Guarantee. The $29.99 unlimited service is the best for residential use. To get a free month simply enter in the code NEWVOICE4ME in the Promotional code box during Voice signup, then we will get them a month credit on their next billing cycle. Or click on this link https://carolinanet.nuvio.com/html/index.php?page=voice_signup&sid=nicky&prm=NEWVOICE4ME

Business customer should call to discuss your specific application and about current promotions we may be offering.

In the News, Updates and Announcements

April 14, 2005 VarBusiness News "VoIP: Answering the Call. It's everywhere, but is it right for you? "

April 15, 2005 - Nuvio plans a major upgrade to their soft-switch within the next few days that will improve voice quality and other issues.

April 17, 2005 - Nuvio will release a new customer portal site in the next few weeks that will give customers the ability to manage new features and services offered by Nuvio.

April 18, 2005 VarBusiness News "VoIP: Not So Fast. VARs should keep an eye on these potential pitfalls"

For existing Carolinanet/Nuvio customers, the fastest way to get help with your service is login to the web portal and select "Technical Assistance". Complete the form and sumbit. You will get a reply within a few minutes and a support technician will call or email you usually within a few minutes. Or you can send an email to support@nuvio.com. Make sure you include your Carolinanet/Nuvio telephone number and account number if available. Or you can call toll-free 866-340-9142. Technicians are available 24 hours a day, 7 days a week for technical assistance.

I look forward to having the opportunity to earn your business,

Sincerely,

Nicky Smith, President/CEO
nicky.smith@carolinanet.com
(336) 346-6000 Ext 105
(888) 400-5557 Toll Free

Business Class Hosted IP nPBX Service Plans

Effective Pricing June 1, 2006

Nuvio Powered VOIP Services

Your Hosted-IP Business Solution nPBX provides a full-featured, cost-effective hosted IP-PBX business phone system, with a minimal expense for equipment and service fees. Businesses can maximize the investment in their current Internet connection by leveraging VoIP. nPBX's hosted-IP solution allows customers to decrease costs while increasing functionality, and is ideal for small to medium-sized businesses with ve to 150 employees. Businesses with the need to link multiple office locations can recognize even greater savings. nPBX Beneifts:

Unlimited intra-office calling, regardless of each office's location

Voice/data convergence – leverage the power of a data network to provide reliable voice services

Reduced MAC costs – administer Moves/Adds/Changes through a simple Web interface

Low capital expenditures – no PBX to buy, no large upfront costs

Multiple services, one bill – no need for access lines and long distance services

Lower overall ownership cost – no expensive service calls or maintenance contracts

NO long distance expense – simplied flat-rate billing

nPBX Features:

Incoming DIDs and extension dialing

Enhanced IP features, such as

Uniifed messaging

Geographic portability

office phone follows wherever there is an Internet connection

Auto attendant

Voice mail system with enhanced administration functionality

Virtual Extensions

Virtual Mailboxes

Unlimited call routing capabilities.

Route inbound calls anywhere, within or outside the organization using

Hunt groups

Blast groups

Call queues

And MORE!

Hosted IP nPBX Service Plans

nPBX Unlimited Plan (equipment not included) .......................................................$44.99/month

Unlimited inbound and outbound dialing in the US and Canada

Access to all advanced functionality using Web portal.

bVoice Unlimited Plan (equipment not included) .....................................................$44.99/month

Unlimited inbound and outbound dialing in the US and Canada

Access to all advanced functionality using Web portal.

nPBX Private Line Plan (equipment not included) ....................................................$19.99/month

Unlimited intra-office calling, regardless of each office's location

500 minutes outbound dialing in the US and Canada, Additional minutes are $.03 each

Unlimited inbound calls

Available as an add-on to an Unlimited plan

Has limited access to the Web Portal

Private Line Plans can not have DID (Direct Dial Numbers) assigned to them.

Applies to all Service Plans:

All Service Plans are based on a 1-Year Service Term.

Early Termination fee of the 1-year Term Agreement is $150.00 per Phone/Plan

You are required to pay a one-time $9.99 Activation fee for each plan purchased.

Required Taxes and Service Fees:

$1.50 for each Telephone number per month for Federal Regulatory Recovery Fee

$.99 for each phone/plan or device for 911/E911 Service

3% Federal Excise Tax

Click Here to signup for service

https://carolinanet.nuvio.com/html/index.php?page=centrex_signup
Nuvio Terms of Service

https://carolinanet.nuvio.com/html/index.php?page=terms

nPBX Extras

Virtual Numbers ...............................................................................$4.99/month
Virtual Extensions ............................................................................$4.99/month
Virtual Mailboxes .............................................................................$4.99/month
Toll-Free Numbers includes 100 free incoming minutes
additional incoming minute +$.05/ea .................................................$4.99/month
Call Queues ..................................................................................$19.99/month per 5 users
Additional Queues ...........................................................................$9.99/month per 10 users
All listed extra features available for a one-time $9.99 activation fee

Polycom SoundPoint IP Telephones and Service Plans

Carolinanet is an Certified Reseller for Polycom IP products.
Call (336) 346-6000 Ext 105 to place your equipment order
Polycom offers a 1-year Warranty of all IP telephones. All sales are final.

Purchase Polycom IP Telephones
Polycom IP 430 ................................................................................$155.00
Polycom IP 501 ................................................................................$175.00
Polycom IP 600 ................................................................................$375.00
Polycom IP 4000................................................................................$695.00

Polycom IP 501 Telephone
An intuitive user interface offers dedicated, one button access to common telephony features, and an information-rich graphical LCD display delivers content for messaging, call information, directory access, and applications. Suitable for everyday users, the SoundPoint IP 501 offers superb voice quality when used with a headset, handset or in hands-free speakerphone mode. Polycom industry-leading sound quality implemented in the SoundPoint IP 501 enhances the productivity of your business phone calls, because you will spend less time trying to understand what other people are saying, and more time communicating with them.

Click Here to view details on the Polycom IP 501 Telephone